What personal data we collect/share & why we collect/share it

Bookings

It is possible to make two kinds of bookings on our website: 1st party tour bookings and 3rd party activity bookings. In both cases we only collect information that is absolutely necessary for us to handle and complete your booking. In the case of a 1st party tour booking we will share the collected information (or part of it) with your designated Ísafold Travel consultant who will organise your tour, the various booked accommodation and the car rental. In the case of a 3rd party activity booking, your information will be shared with the company operating the activity in question. All booking information is collected through the Bókun booking software and financial information is processed by Valitor.

Request forms

On our website you are also able to fill out a request form. The information collected through this form is only shared with your designated Ísafold Travel consultant who will organise your tour, the various booked accommodation and the car rental. All the collected information is used to quote a price and complete your booking.

Contact forms

When you fill out one of the contact forms on this website your information will be shared with the designated Ísafold Travel consultant who will use the information to provide answers to your questions.

Newsletters

When signing up to our newsletter your contact information will be shared with the travel consultants at Ísafold Travel and with our mailing list on a 3rd party mass-mailing website, called Mailchimp. This information will be used to send the occasional commercial email newsletter. We do not share any contact details with other third parties.

Cookies

No cookies are used on this website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

To collect website analytics data, we are using 3rd party analytics software, called Google Analytics. All website analytics is collected anonymously and solely for analytics purposes.

 

Who we share your data with

We will not share your data with a 3rd party except whenever absolutely necessary to serve you as a client (specific cases are listed above).

 

How long we retain your data

The information you have shared with our company is being retained indefinitely. You can always request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Deletion requests like this can be sent to info@isafoldtravel.is.

 

What rights you have over your data

You can always request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Deletion requests like this can be sent to info@isafoldtravel.is.

 

How we secure our website

Every payment process on this website is verified by Valitor. All other communication between you and this website is secured through a HTTPS SSL certificate.

 

Our contact information

Northern Destinations ehf / Isafold Travel
ID/Kennitala: 670314-2190
VAT: 117351

Smiðshöfði 21
IS-110 Reykjavík
Iceland

+354 519 7200
info@isafoldtravel.is